Official Rules Fair & Transparent Philippines

funalo Terms and Conditions – Know the Rules Before You Play

These Terms and Conditions govern your use of the funalo platform. By registering an account or accessing any part of our service, you agree to be bound by the rules set out below. Please read them carefully before you start playing.

Last updated: June 2025

General Terms of Use

Eligibility and Account Registration

To create an account on funalo, you must be at least 21 years of age and a resident of the Philippines or a jurisdiction where online gaming is permitted under applicable law. By registering, you confirm that all information you provide is accurate, complete, and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. funalo reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to belong to ineligible persons will be closed and any pending balances handled in accordance with applicable regulations.

Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your login credentials. funalo will never ask for your password via email, chat, or any other channel. Any activity carried out under your account is your responsibility, whether or not you authorised it. If you suspect unauthorised access, you must notify us immediately and change your password without delay. We strongly recommend enabling any available two-factor authentication features to protect your account. funalo cannot be held liable for losses resulting from your failure to keep your credentials secure.

Deposits and Withdrawals

All financial transactions on funalo are processed in Philippine pesos (PHP). Deposits are credited to your account once the payment provider confirms the transaction, which typically happens within a few minutes for most local payment methods. Withdrawals are processed to the same payment method used for the original deposit wherever possible, and you may be required to complete identity verification before your first withdrawal is approved. funalo does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own charges. Minimum and maximum transaction limits apply and are displayed on the Deposit page. Any attempt to exploit payment processing systems or reverse transactions fraudulently will result in immediate account suspension.

Bonuses and Promotions

All bonuses and promotional offers available on funalo are subject to specific terms that are published on the Promotion page at the time the offer is made. Bonus funds are credited to your account separately from real-money funds and must meet the stated wagering requirements before they can be withdrawn. funalo reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players who attempt to abuse bonus offers — including through the use of multiple accounts, coordinated betting strategies, or other fraudulent means — will have their bonuses forfeited and their accounts reviewed. Only one welcome bonus is available per player, per household, and per device. Bonuses are intended for recreational players and are not available to professional or syndicate bettors.

Game Rules and Fair Play

All games available on the funalo platform operate according to their individual game rules, which are accessible within each game interface. Results are determined by certified random number generators or, in the case of live dealer games, by the physical outcome of the game as conducted by the dealer. funalo does not manipulate game outcomes and is committed to providing a fair gaming environment for all Filipino players. Any technical malfunction that affects the outcome of a game will be investigated, and funalo reserves the right to void affected rounds and return stakes where appropriate. Players are expected to engage with games in good faith and must not use automated tools, bots, or any software designed to gain an unfair advantage. Suspected cheating or collusion will result in account suspension pending investigation.

Sports Betting Rules

All sports bets placed on funalo are subject to the specific rules of the relevant sport and market, which are displayed at the time of placing the bet. Bets are accepted at the odds shown at the time of confirmation; funalo reserves the right to refuse or limit any bet at its discretion. In the event of a match being postponed, abandoned, or cancelled, bets will be settled in accordance with the applicable sport rules published on the platform. Live in-play bets are accepted subject to availability and may be suspended at any time during an event. funalo is not responsible for errors in live data feeds that may temporarily display incorrect scores or statistics. Any bets placed on events with clearly incorrect odds due to a system error may be voided at funalo's discretion.

Player Conduct and Platform Rules

Prohibited Activities

Players must not use the funalo platform for any unlawful purpose, including but not limited to money laundering, fraud, or any activity that violates Philippine law or international regulations. The use of VPNs, proxies, or other tools to disguise your location or circumvent geographic restrictions is strictly prohibited. Players must not attempt to hack, reverse-engineer, or interfere with the platform's software, servers, or security systems in any way. Sharing account credentials with third parties, selling accounts, or transferring balances between accounts is not permitted. Any communication with other players or funalo staff that is abusive, threatening, or discriminatory will result in immediate account suspension. funalo cooperates fully with law enforcement authorities and will report any suspected illegal activity without prior notice to the player.

Responsible Gaming Obligations

funalo is committed to promoting responsible gaming among all players in the Philippines. Players are encouraged to set personal deposit limits, session time limits, and loss limits using the tools available in their account settings. If you believe your gaming behaviour is becoming harmful, you may request a self-exclusion period of between one week and five years by contacting our support team. During a self-exclusion period, your account will be suspended and you will not be permitted to create a new account on the platform. funalo will not send promotional communications to players who are self-excluded. For more information on the tools and resources available, please visit our Responsible Gaming page.

Privacy and Data Use

funalo collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering an account, you consent to the collection, storage, and use of your personal information as described in that policy. Your data will never be sold to third parties for marketing purposes without your explicit consent. funalo may share data with regulatory authorities, payment processors, and fraud prevention services as required by law or to protect the integrity of the platform. You have the right to request access to, correction of, or deletion of your personal data at any time, subject to applicable legal requirements. All data is stored securely and handled in compliance with Philippine data protection regulations.

Limitation of Liability

funalo provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times. We are not liable for any losses arising from technical failures, internet outages, or circumstances beyond our reasonable control, including natural disasters or regulatory actions. funalo's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. We are not responsible for any indirect, consequential, or punitive losses, including loss of profits or opportunity. Nothing in these Terms limits funalo's liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law. Players are advised to review these terms regularly as they may be updated from time to time.

Changes, Disputes, and Governing Law

Changes to These Terms

funalo reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players via email or a prominent notice on the platform at least seven days before the changes take effect. Your continued use of the platform after the effective date of any changes constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using the platform and may request account closure. We recommend bookmarking this page and reviewing it periodically to stay informed of any updates. The most recent version of these terms will always be available at this URL.

Dispute Resolution

If you have a complaint or dispute regarding your account, a transaction, or the outcome of a game, you should first contact our support team with full details of the issue. funalo aims to resolve all complaints within five business days of receipt. If you are not satisfied with our response, you may escalate the matter to the relevant regulatory authority overseeing our operations. All disputes will be handled in good faith and in accordance with applicable Philippine law. funalo's decision on matters relating to game outcomes, bonus eligibility, and account status is final, subject to any applicable regulatory review process. We encourage players to use the FAQ page as a first step for common queries before raising a formal complaint.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any legal proceedings arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. If any provision of these terms is found to be invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect. The failure of funalo to enforce any right or provision of these terms does not constitute a waiver of that right or provision. These terms constitute the entire agreement between you and funalo with respect to your use of the platform and supersede all prior agreements or understandings. Questions about these terms may be directed to our support team at the contact details provided in the footer below.

Play Fair, Play Smart on funalo

Now that you know the rules, you are ready to enjoy everything funalo has to offer — casino games, live dealer tables, and sports betting, all in PHP, all on your phone. Register in under two minutes and start playing today.